Privacy Policy

Effective Date: 23/06/2025

At SKNFORM, we are committed to protecting the personal data of our clients and ensuring that it is handled responsibly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following personal data:

  • Name and contact details (email, phone number, address)

  • Date of birth

  • Health-related information (e.g. allergies, medical conditions, treatment history)

  • Emergency contact or doctor details (if relevant)

  • Booking and payment details (via our booking system)

2. How We Use Your Information

We use your data to:

  • Manage bookings and appointments

  • Deliver tailored treatments and aftercare

  • Send appointment confirmations or updates

  • Inform you about relevant promotions or salon news (with your consent)

  • Comply with legal or regulatory obligations (e.g. insurance, health records)

3. Lawful Basis for Processing

We process your personal data based on:

  • Consent: When you opt-in to marketing or photo sharing.

  • Contractual necessity: To deliver treatments and manage bookings.

  • Legal obligation: To maintain treatment records as required by insurers or health regulations.

  • Legitimate interest: To protect the safety and quality of services we provide.

4. Sharing of Personal Data

We never sell or share your data for third-party marketing. However, your data may be shared with:

  • Fresha: Our booking and payment provider (see their privacy policy for details).

  • Service providers: IT or marketing providers under strict data protection agreements.

  • Regulatory authorities or insurers, if legally required.

5. Retention of Data

Client records are retained for up to 7 years from the date of last treatment, in line with industry best practice and legal obligations. After that, data is securely deleted or anonymised.

6. Security

We use industry-standard safeguards (including encryption and secure platforms) to protect your data from unauthorised access or loss.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data (where legally applicable)

  • Withdraw consent (e.g. for marketing or photo sharing)

  • Object to processing under specific conditions

To exercise any of these rights, contact us at sknformuk@gmail.com.

8. Use of Cookies

Our website uses cookies to enhance user experience and track website traffic. You can manage or disable cookies via your browser settings. For more information, see our [Cookie Policy].

9. Changes to This Policy

We may revise this Privacy Policy occasionally to reflect updates in law or our business practices. You’ll always find the latest version on our website.